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– Include this group in send/receive (F9) Configure this group by checking the following two boxes: Create a new Send/Receive Group in Outlook 2016, or create a copy of the All Accounts group.In Outlook 2016, go to File -> Options -> Advanced -> Send/Receive.Here’s how to fix the problem with the corrupt Send/Receive group. One of the common reasons for auto Send/Receive to stop working has to do with a group Send/Receive group in Outlook.
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The default time for a scheduled Send/Receive is 30 minutes. After you have fixed the problem you can go back and reset your time to the original setting. TIP: During testing, it is best to configure the time for scheduled Send/Receive to 1 minute.
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To fix the problem you need to clear the option Disable Scheduled Send/Receive in Outlook 2016. I haven’t figure out exactly why it gets disabled. For some reason, the option to Send/Receive messages gets disabled in Outlook. This solution has worked for me both in Outlook 2013 a couple of years ago, and again in Outlook 2016 today.
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